Thank you for shopping at USAKNIVES. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer the following returns policy:
1. **Return Window**: You may return items within 30 days of receiving your order.
2. **Condition of Items**: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. **Non-Returnable Items**: Certain types of goods are exempt from being returned, such as personalized items or gift cards.
4. **Return Process**: To initiate a return, please contact us at zncsmmgeuq@gmail.com or call us at 864-968-4799. Provide your order number and the reason for the return.
5. **Shipping Costs**: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
6. **Refunds**: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
7. **Exchanges**: If you need to exchange an item for the same item, please contact us for assistance.
If you have any questions regarding our returns policy, please reach out to us. Thank you for choosing USAKNIVES!